Ariba som del av SAP Vad innebär det? Johan Holm, Stretch Carin Ivarsson, Stretch

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1 Ariba som del av SAP Vad innebär det? Johan Holm, Stretch Carin Ivarsson, Stretch

2 Agenda Introduktion Vad är Ariba? Ariba vs SRM? Att implementera Ariba och vilka utmaningar står vi inför?

3 Introduktion Om Johan Holm Ariba Feb -99, och var med och startade Ariba Consulting på östkusten, USA Ariba UK -02, Sverige -10, som Consulting Manager för Norden Erfarenhet som Tech- och Functional Lead, Solution och Tech Architect, och Project/Program Manager för samtliga Aribas lösningar från 30+ kundprojekt Stretch Stockholm sommaren -14 som ansvarig för Procurement Transformation Om Stretch Grundat 2002, ~170 anställda Stretch fokuserar på skandinaviska marknaden med kontor i Stockholm, Malmö, Göteborg, Karlstad, Köpenhamn & Oslo. Vi är den stora lilla konsulten som kombinerar personlighet och värdeskapande. Vi lovar dig omtanke. Vi är nyfikna på dig, affären och omvärlden. Vi drivs av att uppnå resultat.

4 Vad är Ariba? Ariba grundades -96 i USA Ariba erbjuder en integrerad svit av molnetbaserade inköpslösningar som effektiviserar och stödjer strategiskt och operativt inköp; s.k. Source to Pay Aribas inköpslösningar är integrerade med Ariba Network, världens största affärsnätverk

5 Aribas inköpslösningar 1) Find a Deal (Sourcing) Analyze Discover Plan Tender/ Negotiate Track Performance Ariba Network Spend Visibility Ariba Discovery Ariba Sourcing 2) Sign the Deal 3) Broadcast it Supplier Information & Performance Mgt 1+ Million Suppliers Sourcing Contract Contract Management Broadcast Catalogue Procurement Content This needs to be procured Contracts Catalogues Purchase Orders Order Confirmation 4) Buy it 5) Be Invoiced 6) Pay Shipping Notices einvoices Request Approve Receive Process Invoice Manage Cash Invoice Status Payment Status Early Payments Procure to Order Procure to Pay Invoice Pro Discount Payment Mgt Copyright SAP

6 Vad är Ariba Network? Other An SAP Company Ariba Network 1+ million trading partners across all industries 40+ million Purchase Orders 60+ million Invoices ~$400 billion in spend 142 countries 72 currencies 40 Invoice compliant countries AS2 HTML cxml Paper CSV EDI xcbl Buyers Partner and Ecosystem Solutions Smart PDF Suppliers Copyright SAP

7 Ariba vs SAP Analysverktyg SAP Spend Performance Management Ariba Spend Visibility * Upphandling SAP Sourcing and SRM Ariba Sourcing* and Discovery Kontraktshantering SAP CLM and SRM Ariba Contract Management* Inköp SAP ERP-MM and SRM Ariba Procure to Pay, Services Proc**, Procurement Content Fakturahantering SAP Invoice Mgmt by Open Text Ariba Invoice (Procure to Pay, or Pro), Payments and Discount Mgmt Leverantörshantering SAP Supplier Lifecycle Mgmt Ariba Supplier Information and Performcance Mgmt* Collaboration RDS erbjuder viss funktionalitet via Ariba Network *) Ingår i Ariba Collaborative Sourcing, **) Ersatt av Fieldglass Ariba Network

8 Ariba Procure to Pay vs SRM Molnetlösning, lägre IT-kostnad 5 6 månaders implementationstid Procure to Order eller Procure to Pay Enkelt gränssnitt Hanterar indirekt material och tjänster RDS för integration med SRM Integrerad med Ariba Source to Contract Kan integreras mot flera ERP-lösningar samtidigt (s.k. Ariba FPC ) Integrerad med Ariba Network, leverantörsanslutning ingår! OnPremise-lösning, högre IT-kostnad Längre implementationstider Integrerad med SAP ECC Kan hantera lagerhållet material Nytt gränssnitt, ny katalogvy, men ändå mer komplex än Ariba P2P RDS för kataloglösning via Ariba Procurement Content RDS för integration med Ariba Network Kan kundanpassas SAP Mobile Procurement

9 Ariba Procure to Pay eller SRM? Många faktorer spelar in i valet av inköpslösning Behovet Verksamheten Lagerhållet material? Stark koppling till produktionsplanering och produktionssystem? S.k. valideringskrav (FDA exv) eller begränsningar gällandes hantering av data och transaktioner? Vad är målet med initiativet? Följsamhet mot avtal och processer? Processförbättringar? Besparingar?

10 Att implementera Ariba Att implementera Ariba kommer med ett antal frågeställningar; Vad gör Ariba shared services? Vad gör projektteamet? Vilka utmaningar kan vi förvänta oss?

11 Vad gör Ariba? Vad är Ariba ansvarig för? Under projekttiden (<6 mån) ansvarar Ariba för funktionell och tekniskts stöd till projektteamet samt konfigurering av Ariba Under hela avtalstiden ansvarar Ariba för support samt leverantörsanslutning av leverantörer på Ariba Nework Test samt Produktion Vilka roller håller Ariba med? CEx Deployment Lead Tech/Config Lead Technical Support Supplier Enablement Lead och Team Catalog Enablement Lead och Team I huvudsak bemannat från Shared Service Center i Prag

12 Vad gör projektteamet? Projektteamet är ansvarig för att den implementerade lösningen motsvarar behovet. Alla projekt innbär komprimisser, och förändringar för verksamheten, varför fokus behöver ligga på förändringsledning. Projektledning Förändringsledning Ariba Global Template Implementation Utrullning

13 Utmaningar? Business Case? Många stakeholders; Inköpssystem berör hela företaget Följsamhet av leverantörer är svårare än förväntat och konkurrerande nätverk finns Om Ariba Invoice är i scope, finns utmaningar inom konteringsprinciper, momshantering, pappersflödet, samt Non-PO fakturor Item Master, Frakt, Kontraktsintegration Engagerad sponsor och erfaren projektledare behövs! Fokus på förändringsledning! Fokus på leverantörsanslutning och kommunikation mot leverantörer! Stark A/Prepresentation i upphandling samt i projektet

14 Frågor och svar? Johan Holm, Procurement Transformation, Stretch Stockholm Carin Ivarsson, Resultat, Stretch Stockholm

15 Backup slides

16 Solution Scope 1) Find a Deal (Sourcing) Analyze Discover Plan Tender/ Negotiate Track Performance Ariba Network Spend Visibility Ariba Discovery Ariba Sourcing 2) Sign the Deal 3) Broadcast it Supplier Information & Performance Mgt 1+ Million Suppliers Sourcing Contract Contract Management Broadcast Catalogue Procurement Content This needs to be procured Contracts Catalogues Purchase Orders Order Confirmation 4) Buy it 5) Be Invoiced 6) Pay Shipping Notices einvoices Request Approve Receive Process Invoice Manage Cash Invoice Status Payment Status Early Payments Procure to Order Procure to Pay Invoice Pro Discount Payment Mgt Copyright SAP

17 Solutions Possibilities A Catalogue Procurement Tool Requesters Accounts Payable Name: Ariba P2P Invoice Mgmt Tool Your ERP(s) Supplier Network Your own software/hardware B Catalogue Procurement Tool Requesters Name: Ariba P2O + (PO and) Inv Automation Your ERP(s) Invoice Mgmt Tool Accounts Payable Supplier Network Your own software/hardware C Catalogue Name: Ariba APC + PO to INV Automation Your ERP(s) Procurement Tool Requesters Invoice Mgmt Tool Accounts Payable Supplier Network Your own software/hardware Name: Ariba Invoice Pro Catalogue D Invoice Mgmt Tool Accounts Payable Your ERP(s) Procurement Tool Requesters Supplier Network Your own software/hardware Name: Ariba PO to INV Automation Catalogue E Your ERP(s) Procurement Tool Requesters Invoice Mgmt Tool Accounts Payable Supplier Network Copyright SAP Your own software/hardware

18 Ariba P2O, (PO and) Inv Automation B Catalogue Procurement Tool Requesters Name: Ariba P2O + (PO and) Inv Automation Your ERP(s) Invoice Mgmt Tool Accounts Payable Supplier Network Your own software/hardware Benefits Supplier and Catalog Enablement Services (unlimited) Ariba Catalog search Flexible and robust Requisition Approval Budget Checking Approval via on smartphones PO routing to suppliers via Ariba Network out of the box Electronic supplier Invoices routed directly to your ERP for Invoice reconciliation and processing (Ariba Invoice Automation) TeliaSonera can enable Ariba Invoice functionality over time and in regions w/out Invoice solution Master Data integration to SAP via standard interfaces Transactional (PO and GR) integration to SAP via standard interfaces Copyright SAP

19 APC, PO and Inv Automation C Catalogue Supplier Network Name: Ariba APC + PO to INV Automation Your ERP(s) Procurement Tool Requesters Invoice Mgmt Tool Accounts Payable Your own software/hardware Benefits Supplier and Catalog Enablement Services (unlimited) Ariba Catalog search PO routing to suppliers via Ariba Network (Ariba PO Automation) Electronic supplier Invoices routed directly to your ERP for Invoice reconciliation and processing (Ariba Invoice Automation) Master Data (Users and Suppliers) integration to SAP via standard interfaces Copyright SAP

20 Your current investment is the foundation - whether Ariba or SAP and whether in the Cloud or OnPremise Spend Analytics Sourcing Contract Management Operational Procurement Invoice Management An SAP Company Cloud Solutions Portfolio Supplier Management Buyers Suppliers Spend Analytics Sourcing Contract Management Operational Procurement Invoice Management On-Premise Solutions Portfolio ERP, SRM, SCM, Supplier Management 2013 Ariba an SAP Company. All rights reserved. 21

21 Same Look and Feel Across the Solutions 2013 Ariba an SAP Company. All rights reserved. 22

22 Supplier One Stop Shop one portal for all types of transactions and all solutions Different Ariba Solution Areas ABB Boliden SSAB Volvo Customer Names Supplier Management Contract Negotiations Ariba Discovery Sourcing Leads 2013 Ariba an SAP Company. All rights reserved. 23

23 Change management activities Change Management workstream Implementation phase Deployment phase Improvement phase Buy-in and involvment from business side Training material and approach Settle KPIs and reporting Communicate Why, What, How, Who Establish center of excellence or core team Training Open-house sessions and sourcing event coaching Measure and act on data quality Regular reporting Communicate progress Promote good examples Obtain System Compliance Evaluate most appropriate change driver per solution / process: training, event coaching, open sessions Secure continuous KPI follow-up Communicate success User input on improvements Obtain Process Compliance

24 Roles and Responsibilities Sample ACTIVITY Customer Stretch Ariba (Solution Provider) PMO - Governance C RA C Initial Project Team Training I RA RA Technical Environments Management I I RA Configuration Workshops R RA C Solution Configuration I RA RA Initial Data load (Categories, Organizations, Users) C R A Functional Analysis & Design C RA RA Templates set-up C RA R Data Migration RA R R Tests RA R S Prepare Change Program & Roll Out Plan R RA Run Change Program RA R Training C RA Sourcing Event Coaching C RA User Support - Helpdesk RA (optional) R Solution Administration RA (optional) C RESPONSIBLE ACCOUNTABLE (also Approver or final Approving Authority) Those who do the work to achieve the task The one ultimately answerable for the correct and thorough completion of the deliverable or task, and the one from whom Responsible is delegated the work. In other words, an Accountable must sign off (Approve) on work that Responsible provides. There must be only one Accountable specified for each task or deliverable. SUPPORT CONSULTED INFORMED Resources allocated to Responsible. Unlike Consulted, who may provide input to the task, Support will assist in completing the task Those whose opinions are sought, typically subject matter experts; and with whom there is two-way communication Those who are kept up-to-date on progress, often only on completion of the task or deliverable; and with whom there is just one-way communication

25 A word from our customers... Consistently high customer satisfaction, a supplier you can trust Delivers accordance schedule, expected quality and subjected budget Shows commitment, skill and a joyful culture that rubs off on to us customers Customer to Stretch Stockholm Stretch has very competent consultants who are also good persons, very good at working and interacting with the customer Customer to Stretch Danmark

26 Customer feed-back High quality delivered Appreciate d consultant s Sales = Delivery Would recommend Stretch

27 Sample Customers Procurement Projects