Global Trends in Transportation Management System

Transkript

1 Global Trends in Transportation Management System Dan Hellström P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c. A l l r i g h t s r e s e r v e d.

2 Where s the Chicken?

3 Where s the Chicken?

4 Frågor om transport också i vanliga media. Source: PWC Per Strömberg, VD, kommenterar kvartalsresultatet 16/08/2018 i SR P1 Morgon:.höga transportkostnader, bland annat på grund av brist på förare.

5 Inflöde paket till EU + Norge 560 miljoner kinesiska paket når Europa. Varje år. Source: Verband österreichischer Handelsunternehmen

6 En motorväg nära dig?

7 Broad Array of Logistics Management Solutions Routing, Mobile & Telematics Transportation Management Customs & Regulatory Compliance Broker & Forwarder Enterprise Systems Global Trade Content Descartes Global Logistics Network

8 Transportation Management P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c. A l l r i g h t s r e s e r v e d.

9 Descartes Transportation Management Private/ Dedicated Fleet Yard Management Dock Scheduling Descartes Global Logistics Network Pool Distribution Parcel Descartes transportation management provides advanced capabilities, creating even greater value: Private/Dedicated Scheduling Fleet Dock/Yard Management Management Pool Distribution Parcel Private/ Global Logistics Network Dedicated Fleet Dock Descartes Global Logistics Network Pool Distribution Parcel Planning/ Optimization Traditionally, transportation management solutions have focused on a standard set Contract of processes: Management Freight Audit Visibility Contract Management Tender Track/ Booking Trace Load Planning & Optimization Execution Freight Audit Visibility & Performance Management Planning/ Optimization Contract Management Tender Booking Track/ Trace Freight Audit Visibility

10 Market trends on Global TMS P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c. A l l r i g h t s r e s e r v e d.

11 Vad säger industrin? Vi frågade. Och fick svar av 162 företag. 25% All Respondents 20% 15% 10% 5% 0%

12 Har synen på transporter någon betydelse? 70% 60% Financial Performance by Strategic Importance 50% 40% 30% 20% 10% 0% Industry leading Better than average Middle of the pack Below average Bottom performer Competitive Weapon Basic/Necessary Evil

13 Vad påverkar industrin mest 5 år framåt? 60% 50% Kapacitetskrisen Capacity Crisis E-handelslavinen Ecommerce Avalanche 40% 30% 20% 10% 0% Förarbrist Transportörskapacitet E-handel Hemleveranser Driver shortage Carrier capacity Ecommerce Home delivery growth

14 Vad driver investeringar i TMS? 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Business Drivers Resulting in Expanded/Initial Use of a TMS Improved customer service Busness growth Cost reduction pressure Förbättrad Kundupplevelse Affärstillväxt Kostnadsreduktion Competitive Weapon Leading Basic/necessaryevis evil Mid & below Företag som förstår transporternas strategiska värde fokuserar mer på Kundupplevelsen och Affärstillväxt

15 Konkurrenters tilltag som bekymrar mest 50% All Respondents (select two) 40% 30% 20% 10% 0% Snabbare Faster deliveries (e.g. same day leveranser delivery) Billig/fri frakt Low cost/free shipping Tilläggstjänster Provide valueadded services Ingen Don t know aning Erbjuda Providing shipment Visibilitet visibility Förarlösa fordon, drönare etc Disruptive technologies (e.g. drones, driverless vehicles)

16 Var får organisationen mest värde av TMS de kommande 2 åren? 60% 50% 40% 30% 20% 10% Top 4 Greatest TMS Value Areas Next 2 Years 0% Visibility Execution Rating/optimized planning Performance analysis Visibilitet Exekvering Transportörsval/ Optimerad planering Competitive Weapon Leading Basic/Necessary Evil Mid & Below Prestationsanalys

17 Visibility Schenker DPD Dachser TNT Maersk DHL DSV Uniform Track & Trace & Shipment Details K-Line PostNord GLN Local Carrier WMS ERP Supplier Manual

18 Some Descartes TMS customers

19 Home Delivery Route optimization, increase efficiencies and value-added service offerings Manage and schedule deliveries more efficiently Deliver more packages in fewer miles and reduce costs Provide differentiated, value-added customer services

20 Routing & Mobile P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c. A l l r i g h t s r e s e r v e d.

21 Our Route Management Solutions Area Planning Daily Route Planning Proof of Delivery Approaching Stop Reservations Free Standard Delivery Premium Delivery ( 2.00) Same Day Delivery ( 7.50) Sales & Territory Planning 7 :00-8 :00am Wednesday 18 January Thursday 19 January Friday 20 January Saturday 21 January Sunday 22 January Monday 23 January Notify for Missing Stop 8 :00-9 :00am 9 :00-10:00am Transport Management Arrival Time Change Change of Route Missed Stop No Attempt SOS Running Late Customer Survey Design Planning Execution

22 Home delivery evolution $3.75 billion retailer in the UK Performing furniture, appliance deliveries and services (i.e. installation) Offering 1-hour windows at point of sale (store and online) Challenges Wanted to adopt true omni-channel approach (in-store, web, mobile) Nationwide service Automated valueadded service attachment Solution Dynamic scheduling Continuous optimisation Same-day and next day delivery with 1-hour time slots Installation services Results Premium delivery service generating $3.5m per year Installation services generating $13.5m/year Reduced 1 mile per delivery

23 Customer Success Decreased scheduling staff from 50 to 5 people Free Standard Delivery Premium Delivery ( 8.50) Same Day Delivery ( 19.00) Saved over $3.0 million with eco Wednesday 22 April 2017 Thursday 23 April 2017 Friday 24 April 2017 Saturday 25 April 2017 Sunday 26 April 2017 Monday 27 April 2017 delivery concept Significantly Increased Revenue with additional services 7am-9am 9am-11am 11am-1pm

24 Reducing Freight Spend by $800,000 by combining own/dedicated fleet with 3 rd party non-dedicated - new trend! $15B food distributor, 8 DCs 1200 suppliers Weekly customer deliveries Supplier to customer transport management 50 carriers, TL, LTL Dedicated fleet Challenges Fragmented transportation Over-utilized fleet Too much time balancing across fleet and carriers: refer, freezer, dryvan Solution Planning & Optimization across fleet & carrier Carrier portal Freight audit Integration with Descartes GLN Results 4%-6% in freight savings Increased flexibility across fleet Leverage backhaul capability

25 Slutsatser Undersökningen visar Vinnare ser Kundleveranser som ett strategiskt vapen Företag som har Visibilitet levererar högre kundvärde och servicegrad Företag som ser transporter som ett strategiskt vapen är mer lönsamma! Men: Visibilitet är inte nog: Det krävs också verktyg för att följa upp på transportörernas leveranskvalité = garantera kundupplevelsen. för att Säkra långsiktigt lägre transportkostnader.

26 ROI - Erfarenheter Vi har sett kunder göra signifikanta besparingar med vårt TMS 3-4% genom automatiserad exekvering 3-7% genom transportörsuppföljning och pre-billing 10-20% genom optimerad planering och transportörsval 2-5% genom fakturakontroll Besparingar med Routing 5-10% färre Km 3-6% effektivare fordonsanvändning 2-3% i ökad kundtillfredsställelse 45-90% i administrativt arbete före och efter en tur

27 P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c. A l l r i g h t s r e s e r v e d.