Välkommen till Verksamhetsutveckling! Kursdatum Ht 2012 Kursstart och första månadsmötet Andra månadsmötet Tredje månadsmötet Fjärde månadsmötet Femte månadsmötet Examination & avslutning 30/8-1/9 20/9-22/9 18/10-20/10 15/11-17/11 13/12-15/12 10/1 2013 (heldag) Medverkande Kalevi Pessi, program manager, kalevi@chalmers.se Maria Bergenstjerna, program coordinator, maria.bergenstjerna@chalmers.se Thanos Magoulas, thanos@ituniv.se Ted Saarikko, ted.saarikko@ituniv.se Aida Hadzic, hadzic@chalmers.se Mats- Åke Hugoson, Mats- Ake.Hugoson@jibs.hj.se Gästföreläsare Generellt kursschema för månadsmötena Dag Tid Sal Aktivitet Torsdag 9-12 Torg Blå Samling Litteraturseminarium 13-15 Torg Blå Föreläsning 15-16 Handledning Fredag 9-12 Torg Blå Föreläsning 13-15 Torg Blå Workshop 15-16 Torg Blå Litteraturpresentation Lördag 9-16 Torg Blå Uppdrag, handledning för dig som läser fristående kurs Examinationsformer Kursen examineras genom inlämning av fyra individuella litteraturuppgifter (4 x 2hp = 8hp) samt en uppdragsrapport som görs i grupp (7hp). Obligatoriska moment Kursintroduktion Examination av uppdrag torsdag 30 augusti 2012 torsdag 10 januari 2013 Undervisningen bygger i övrigt på den studerandes aktiva medverkan i kursens alla aktiviteter. 1
Datum för inlämningsuppgifter Individuell litteraturuppgift 1 onsdag 12/9 Individuell litteraturuppgift 2 onsdag 10/10 Individuell litteraturuppgift 3 onsdag 7/11 Individuell litteraturuppgift 4 onsdag 5/12 Komplett uppdragsrapport fredag 4/1 2013 Slutversion av uppdragsrapport, senast fredag 18/1 2013 Datum för handledning av uppdraget - programstuderande Handledning 1 onsdag 19/9 fm Handledning 2 onsdag 17/10 fm Handledning 3 onsdag 14/11 fm Handledning 4 onsdag 12/12 fm Maria Bergenstjerna 12-8-21 09.15 Deleted: måndag 17/9 Deleted: måndag 15/10 Deleted: måndag 12/11 Deleted: måndag 10/12 Maria Bergenstjerna 12-8-21 09.17 Deleted: måndag 7/1 Feedback på uppdragsrapport alla grupper fredag 11/1 2013 Litteraturläsning Varje litteraturuppgift omfattar en kombination av minst ett avsnitt i kursboken och två till fyra akademiska artiklar. Litteraturen används för att besvara minst tre givna frågor. Uppdragsrapporten ställer ytterligare krav på genomläsning av litteratur, men det arbetet kan fördelas bland gruppmedlemmarna. Litteraturlista Kursböcker båda kursböckerna gäller hösten 2012 Thanos Magoulas and Kalevi Pessi, Strategisk IT- management. Doktorsavhandling. Institutionen för informatik, Göteborgs universitet (1998). Finns som PDF. Lars Sörqvist, Ständiga förbättringar, Studentlitteratur, Lund 2004. ISBN: 9144035985 Obligatoriska artiklar med reservation för ändringar Gregory Prastacos, Klas Söderquist, Yiannis Spanos and Luk van Wassenhove. An Integrated Framework for Managing Change in the New Competitive Landscape. European Management Journal, Vol. 20 No. 1 pp 55-71, February 2002. Peter Checkland. From Optimizing to Learning: A Development of Systems Thinking for the 1990s. Journal of Operational Research, Vol. 36, No. 9. pp. 757-767, 1985. CIO Council - Federal architecture 2001. Chapter 1 and 2. Läs också Appendix E sida 93-96. 2
A. Aerts et al: Architectures in context: On the evolution of business application software and ICT architectures, 2004 FEM A Framework for understanding Enterprise Morphology. Svärdström, Magoulas och Pessi. Draft 2006. R.M. Henderson, K.B. Clark. Architectural innovation: the reconfiguration of existing product technologies and the failure of established firms. Administrative Science Quarterly 35, 1990, pp9-30. D. Miller, The architecture of simplicity. Academy of Management Review. Vol. 18, No. 1, pp. 116-138, 1993 Kelvin F. Cross. Quick Hits. Chapter 1. Quick Hits Through Surgical Strikes, pp. 1-17. Amacom, 2004. Case 1: ABB: Bartlett C.A., Ghoshal, S. Beyond the M- Form: Toward a Managerial Theory of the Firm. Strategic Management Journal, vol. 14, pp 23-46, 1993. Case 2: Dell: Joan Magretta, The Power of virtual integration An interview with Dell computer s Michael Dell. Harvard Business Review March- April 1998. Case 3: Xerox: Robert Howard, The CEO as Organizational Architect: An Interview with Xerox s Paul Alliere. Harvard Business Review September- Oktober 1992. Case 4: Wal- Mart: Stalk G., Evans P., Shulman L.E., Competing on Capabilities: The New Rules of Corporate Strategy. Harvard Business Review March- April 1992 Case 5: Toyota: Adler P.S., Goldoftas B., Levine D.I., Flexibility versus Efficience? A Case Study of Model Changeovers in the Toyota Production System. Organization Science, Vol 10, No. 1 Januari- February 1999. Case 6: Volvo: Holmqvist, M., Pessi, K., Agility through scenario development and continuous implementation: a global aftermarket logistics case. In European Journal on Information Systems, special issue on Business Agility and IT Diffusion, Vol. 15 pp 146-158, 2006. Fitzgerald, Brian. An empirical investigation into the adoption of systems development methodologies. Information & Management, Vol 34, Issue 6, 21 Dec1998, pp 317-328 W.J. Kettinger, J.T.C. Teng, S. Guha, Business Process Change: A Study of Methodologies, Techniques, and Tools. MIS Quarterly, March 1997. Peter Checkland, Soft Systems Methodology. Human Systems Management 8 (1989). Kenneth D. MacKenzie, A strategy and desiderata for organizational design. Human Systems Management 4 (1984). Marite Kirikova, Explanatory capability of enterprise models. Data & Knowledge Engineering, Vol 33 Issue 2, pp. 119-136, 2000. Jan Recker, Process Modeling in the 21st Century. BP Trends, May 2006. O. Szegheo, B. Andersen. Modeling the Extended Enterprise: A Comparison of Different Modeling Approaches, 2001. Valbara artiklar Noel M. Tichy, Managing Change Strategically: The technical, Political, and Cultural Keys. Organizational Dynamics, Autumn 1982. 3
Robert J. Allio, Rusell L. Ackoff, iconoclastic management authority, advocates a systemic approach to innovation. Strategy & Leadership, Vol. 31, No. 3, 2003. Shaker A. Zahra, Gerard George, The Net- Enabled Business Innovation Cycle and the Evolution of Dynamic Capabilities. Information Systems Research, Vol. 13, No. 2, June 2002, pp. 147 150. Ikujiro Nonaka, A Dynamic Theory of Organizational Knowledge Creation. Organization Science, Vol. 5, No. 1, February 1994. Shirley Gregor, Michael Martin, Walter Fernandez, Steven Stern, Michael Vitale. The transformational dimension in the realization of business value from information technology. Journal of Strategic Information Systems 15 (2006) PP. 249 270 S.K. Ethiraj and D. Levinthal. Bounded Rationality and the Search for Organizational Architecture: An Evolutionary Perspective on the Design of Organizations and Their Evolvability. Administrative Science Quarterly, 49. pp. 404-437. 2004. R. Gulati and H. Singh. The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances. Administrative Science Quarterly, 43. pp. 781-814. 1998. T. S. Smith and G.T. Stevens. The Architecture of Small Networks: Strong Interaction and Dynamic Organizations in Small Social Systems. American Sociological Review. Vo. 64, June, pp. 403-420. 1999. J. Zachman: Enterprise Arcitecture; the issue of the century, 1996 J. C. Hendersson och N. Venkatraman, Strategic alignment: Leveraging information technology for transforming organizations, IBM systems Journal, Vol. 36, Nos. 2&3, 1999. H. Mendelson, Organizational architecture and success in the information technology industry. Management science vol 46, No.4 April 2000 pp 513-529. Teng, J.T.C, Kettinger, W.J, Guha, S. Business process redesign and information architecture: establishing the missing links. Thirteenth International Conference on Information Systems Dec 13-16 1992. A. Hemre, Knowledge organizations and social- based architecture KM review Vol 9 issue 3 July/August 2006. Hoogervoorst. Enterprise architecture: Enabling integration, agility and change. International Journal of Cooperative Information Systems Vol. 13, No. 3 (2004) 213-233 IFEAD. Trends in Enterprise Architecture - Survey.2004. IFEAD.Enterprise Architecture Definition.2005. IFEAD.Extended Enterprise Architecture Framework Essentials Guide. 2006. Malhotra. Enterprise architecture: an overview. BRINT Research Institute (www.brint.com), 1996. C. Sauer and L. Willcocks. Establishing the business of the future: The role of organizational architecture and information technologies. European management Journal, Vol. 21, No. 4, pp 497-508, 2003 T. Davenport, Reengineering; Business change of mythic proportions. MIS Quarterly, Vol 18, No 2 (June 1994). pp 121-127 Evans P. B., Wurster T.S., Strategy and the new economics of information. Harvard Business Review September- Oktober 1997 4
Peter Koudal and Gary C. Coleman. Coordinating operations to enhance innovation in the global corporation. Strategy & Leadership, Vol. 33 No. 4 2005, pp. 20-32 Ram Herstein and Yoram Mitki. How El Al Airlines transformed its service strategy with employee participation. Strategy & Leadership, Vol. 36 No. 3 2008, pp. 21-25. Brian Leavy. A leader s guide to creating an innovation culture. Strategy & Leadership, Vol. 33 No. 4 2005, pp. 38-45 Jay Moldenhauer- Salazar and Liisa Välikangas. Sun Ray s struggle to overcome innovation trauma.. Strategy & Leadership, Vol. 36 No. 3 2008, pp. 15-20. Amy Muller, Liisa Välikangas and Paul Merlyn. Metrics for innovation: guidelines for developing a customized suite of innovation metrics. Strategy & Leadership, Vol. 33 No. 1 2005, pp. 37-45 Gurpreet Dhillon and Ray Hackney. Positioning IS/IT in networked firms. International Journal of Information Management. 23. pp 163-169. 2003. G. Weichhart, C. Stary, S. Oppl. Modelling of Complex Supply Networks. Proceedings of the 15th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, Sidas: 265-268, 2006. Lawrence Catchpole, Model Your Enterprise: Enabling True Business Process Management through End- to- End Enterprise Modeling. White paper, August 2004. http://www.m1global.com/misc/model_your_enterprise.pdf senast besökt 070827 J.A. Zachman, A Framework for Information Systems Architecture. IBM S. Muthu, L. Whitman, S.H. Cheraghi, Business Process Reengineering: A Consolidated Methodology. Proceedings of The 4th Annual International Conference on Industrial Engineering Theory, Applications and Practice. November 17-20, 1999, San Antonio, Texas, USA. David Paper, A Comparison of Business Improvement Approaches between US and Japanese Firms: A Model Application. Proceedings of The 32nd Annual International Conference on Industrial Engineering. M. Rosemann, J. Recker, M. Indulska, P. Green. How have Process Modeling Grammars Developed over Time? CAISE 06. D.L. Amoroso. Developing a Model to Understand Reengineering Project Success. Proceedings of the Thirty- First Annual Hawaii International Conference on System Sciences - Volume 6 Issue, 6-9 Jan 1998 Sida(s):500 509. B. Curtis, M.I. Kellner, J. Over. Process Modeling. Communications of the ACM, Sep92, Vol. 35 Issue 9, p 75-90. J. Recker, M. Rosemann, M. Indulska, P. Green. Process Modeling: A Mature Discipline? BPM Center Report BPM- 06-20, BPMcenter.org, 2006. 5