Innovation Leadership

Innovation Leadership Reglab - April 24, 2018 Niklas Gustafsson, KTH Executive School niklas.gustafsson@es.kth.se Johan Fredrikson, Amplify johan.fredrikson@amplifyinnovation.se

Why innovation? Copyright Amplify Innovation 2

Copyright Amplify Innovation 3

Delighted customers Financial performance Efficient operation Attractive brand Satisfied employees New competencies Copyright Amplify Innovation 4

Nöjda medborgare Regional tillväxt Effektiv verksamhet Attraktivt varumärke Nöjda medarbetare Ny kompetens Copyright Amplify Innovation 5

What is the starting point? Copyright Amplify Innovation 6

Ideas sucks! Copyright Amplify Innovation 7

Knowledge about Focus Solutions Ideas Hypotheses Needs Opportunities Insights Values Segments Actions Fixedness Problems Questions Copyright Amplify Innovation 8

Delighted customers Financial performance Efficient operation Transforming insightful knowledge into value Attractive brand Satisfied employees New competencies Copyright Amplify Innovation 9

What is an insight? Copyright Amplify Innovation 10

What will the future garden look like? Innovation Focus: Copyright Amplify Innovation Noise reduction Fuel efficiency Easy to operate Electrically powered 11

Innovation Focus: Noise reduction Fuel efficiency Easy to operate Electrically powered Copyright Amplify Innovation 12

The vicious circle Wasting Phosphorus production (megaton per year) Cutting Energy 30 25 20 Peak production year 2034 15 10 Fertilising Watering 5 Phosphorus Fresh water 0 1900 1920 1940 1960 2980 2000 2020 2040 2060 2080 2100 Copyright Amplify Innovation 14

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What to renew & ambition? Copyright Amplify Innovation 20

10 types of innovation 1 2 3 4 5 6 7 8 9 10 Product Product Profit model Network Structure Process performance system Service Channel Brand CONFIGURATION OFFERING EXPERIENCE Customer engagement Copyright Amplify AB Source: Ten Types of Innovation Larry Keeley (Doblin/Deloitte)

Innovation ambition Spoken Unspoken Needs Extend Optimise Transform Today Customers Future Copyright Amplify Innovation 22

Lean & improvement territory Lean territory with a focus on improvements & incremental innovations aiming at satisfying today s customers spoken needs. Spoken Unspoken Needs Waste (Muda) Today Customers Future Copyright Amplify Innovation 23

Radical innovation territory Spoken Unspoken Needs Radical or disruptive innovation territory focused on speculating in future customers unspoken needs. Today Customers Future Copyright Amplify Innovation 24

Balanced innovation portfolio Spoken Unspoken Needs X% Y% Z% A well balanced portfolio of opportunities representing incremental to radical innovations Today Customers Future Copyright Amplify Innovation 25

Well, how do you do it - really? Copyright Amplify Innovation 26

Cheerful talk Creative environments Idea competitions Is innovation really mission critical? Random events Fun Fridays Retreat positions Copyright Amplify Innovation 27

Drop your picture here Copyright Amplify Innovation 28

INNOVATION PROCESS Engage Explore Verify Develop Launch Grow Focus Value Front-end Back-End

INNOVATION PROCESS Engage Explore Verify Develop Launch Grow Main road Focus Express road Value Off road Front-end Back-End

INNOVATION PROCESS Engage Explore Verify Develop Launch Grow Hardware Insights Software Focus Concept Solutions Offerings Business Intent Insight Problem Need Idea Spin-in Ideas Front-end Back-End Services Changes Spin-out

Ecosystem - Kommun Visioner & Strategier Föreningar Turism & Destination Förvaltningar & Administration Medborgare Näringsliv Verksamhetsutveckling Vård, Skola, Omsorg & Räddning Nationellt & Regionalt Stödsystem Copyright Amplify Innovation Internt Externt 32

Aktivitet "Innovationsupphandling" Vad: Offentlig upphandling formuleras för att premiera innovation och nytänkande av inbjudna leverantörer. Varför: Stimulerar innovation inom vissa områden för att möta nuvarande och framtida behov. Hur: Använd existerande regler för offentlig upphandling med specifika krav på funktion istället för lösning. Copyright Amplify Innovation 36

Aktivitet "Intern Idéhantering" Vad: En process för att kontinuerligt ta emot förslag från medarbetare för att effektivisera en existerande verksamhet. Varför: Ge medarbetare en tydlig kanal och process för (mindre) förslag på delar som måste förnyas. Hur: Etablera en databas, en process och tydliga kriterier för idéhantering. Copyright Amplify Innovation 37

What is the role of public actors? Copyright Amplify Innovation 38

Ibland kunder - ibland kanal för att nå SMEs TVV Värdekedja Intermediärer Företag Finansiärer Beställare TVV Stab & Ledning Regioner Små Företag Samhälle Staten EU Näringsdepartmentet Andra Department Förvaltning Kommunikation Kunskapsutv. Näringslivskontor Kommuner Medelstora Företag Primära kunder Förenkling (Stora Företag) Andra Myndigheter Företag SKL Sekundära kunder Regioner Branchorganisationer TVVs Kunder: Företag (speciellt små & medelstora) Ibland kunder - ibland uppdragsgivare Leverantörer Almi, Export Kreditnämnden, Business Sweden, Regioner & Kommuner Departement & Myndigheter Interna kunder Copyright Amplify AB Sekundära kunder 39

How do you plan for it? Copyright Amplify Innovation 40

Role of an Innovation Leader Establish innovation strategy Manage innovation activities Facilitate innovation sessions Support innovation projects Coach individuals & teams Promote innovation A multifaceted role description! Copyright Amplify Innovation 41

Innovation Management System Strategic Innovation Director Align innovation to corporate business Tactical Innovation Manager Build & manage the innovation system Operational Innovation Coach Execute innovation process activities Intent Activity 1 Activity 2 Activity 3 Activity 4 Activity 5 Activity # Value Copyright Amplify Innovation 42

Strategic plan for innovation How & who How do we govern & measure? What is the purpose & what are our objectives? Why & what How & what do we need to invest? On what areas of opportunities should we focus? What approach should we have? How ambitious should we be? Copyright Amplify Innovation 44

Innovation maturity SYSTEMIC BEHAVIOUR direction, capability, commitment, action Professionalization Do Get PROACTIVE PROCESS building knowledge, focus areas, defined roles & responsibilities REACTIVE PROCESS collect ideas, stage gate process, decision boards MANAGEMENT FRAMEWORK strategic plan, dedicated budget, multiple tracks AD-HOC ACTIVITIES brainstorm, idea competitions, fun Fridays Copyright Amplify Innovation 45

Want to know more? Copyright Amplify Innovation 46

Date: Location: Fee: Language: May 29-30 & Jun 14, 2018 Stockholm, Sweden SEK 35 000 (excl. VAT) English

Program purpose To provide knowledge of innovation management and how to establish a sustainable innovation initiative. To prepare participants who intend to become (certified) innovation managers. Copyright Amplify Innovation 48

Questions? Copyright Amplify Innovation 49

Vasagatan 15-17, 1 st floor SE-111 22 Stockholm Sweden +46 8 24 60 50 info@amplifyinnovation.com amplifyinnovation.com