An overview of egovernment in Sweden As simple as possible for as many as possible Mårten Janerud Committee Secretary The Swedish egovernment Delegation
Government Agencies National Board of Housing, Building and Planning National Environmental Protection Agency Government agencies take and implement decisions on individual matters In principle, neither the Government nor an individual minister may determine the outcome of agencies decisions on individual matters Swedish Consumer Agency Total of approximately 250 government agencies
Need for a delegation To strengthen the development of egovernment and create good opportunities for inter-agency coordination (ToR 2009:19) Some motives: Rather independent Government Agencies Duplication of work Governance and inter-agency coordination needed Increase the efficiency Develop more user-friendly interfaces for e-services
The egovernment Delegation The Public Employment Service The Company Registration Office Swedish National Board of Student Aid The Swedish Social Insurance Agency The Swedish Board of Agriculture National Land Survey Legal, Financial and Administrative Services Agency The Migration Board The Civil Contingencies Agency Swedish Pensions Agency The National Archieves The Swedish Police The Tax Agency Swedish Association of Local Authorities and Regions Swedish Agency for Economic and Regional Growth The Swedish Transport Agency Swedish Customs
Cornerstones within the current Strategy (SOU 2009:86) egovernment driven by the needs of Citizens and businesses (egov 3.0) Agencies responsible for development E-Identification Shared Services SOA Interoperability Share Reuse
Assignment Initiate egovernment projects delivering shared e-services Coordinate egovernment projects Target Architecture Programme Management Pilot studies Common development process Follow up the impact of egov nationwide Coordinate IT standardisation issues Assist the Government in international work Open data (PSI) and social media (legal constraints) Interim reports twice a year Final report by 31 December 2014
Projects currently carried out by E-delegationen My Agents E-service that digitizing the handling of letters of appointments E-archives and E-diarium Developing common specifications of requirements My Messages Common infrastructure for digital and secure e-mail from public agencies Applying for Welfare Improving information management in a Government wide process My Errands E-service providing overview over citizens and businesses ongoing errands with public agencies e-service catalogue Service catalogue over published e- services within the public sector
Guidance available att www.edelegationen.se Channel Management egovernment business planning Social media Open data Web development Benefits Realization Demand driven development IPV6 DNSSEC and more
Development Agencies appointed based around customer segments Responsible for coordinating agencies concerning egovernment development within specified areas The Company Registration Office National Land Survey The Tax Agency The Swedish Transport Agency Geographic Business information and Individuals Vehicles and drivers property information
Other actors and government wide initiatives Legal, Financial and Administrative Services Agency Coordinates the procurement of framework contracts concerning products and services concerning egovernment the Agency for Innovation Systems Implemen0ng a na0onal pla8orm for providing public sector informa0on Shared Service Center for HR, Finance and E- commerce established 1 June, 2012 Swedish Association of Local Authorities and Regions The Center for esociety (CeSam) drives innova0on and business development within local authori0es National Financial Management Agency Coordinates the implementa0on of e- ordering within Swedish State agencies Responsible for providing a common infrastructure for E- id The Swedish E-legitimation Authority
Challenges Legal conditions Funding of inter-agency projects Sense of urgency
Some results For more than 50 % egovernment of state agencies e-government is a prioritized issue for 35% it is not Interorganisational cooperation is most common between state agencies in the development of e-services and providing IT-infrastructure - egov cooperation over local, regional and state level is not that common 60 percent of state agencies states that they have increased their service levels and established more efficent business processes with the help of egovernment (Myndigheternas arbete med e-förvaltning och e-tjänster 2011, e-delegationen)
2006 2007 2008 2009 2010 2011 2012 Regeringen avser stärka styrningen av den förvaltningsgemensamma utvecklingen Regeringen beslutar att det inom Regeringskansliet ska tillsättas en statssekreterargrupp med uppgift att stärka samordningen i Regeringskansliet av frågor som är av strategisk betydelse för utvecklingen av elektronisk förvaltning. Delegationen ska i nära samspel med statssekreterargruppen för e- förvaltning, samordna och utveckla det fortsatta arbetet med e-förvaltningen En behovsdriven e-förvaltning som minskar företagens administrativa börda, förenklar vardagen och ökar Sveriges utvecklingskraft Anslag för gemensamma e-förvaltningsprojekt av strategisk betydelse Regeringen konstaterar att den lånefinansieringsmodellen som är etablerad inom staten även kan tillämpas vid myndighetsgemensam utveckling av e-tjänster Ny e-förvaltningsstrategi Det ska vara så enkelt som möjligt för så många som möjligt att utöva sina rättigheter och fullgöra sina skyldigheter samt ta del av förvaltningens service A vision whereby European governments are recognised for being open, flexible and collaborative in their relations with citizens and businesses. E-legitimationsnämnden ska stödja och samordna elektronisk identifiering och signering (e legitimationer) i den offentliga förvaltningens e-tjänster