SoCalGas Residential Program Process Evaluation

SoCalGas 2010-2011 Residential Program Process Evaluation Final Report March 30, 2012 K+%.,L0M.$%@,,)(+0.$, "#$%&%$$'"()')*+(, -)%./0'1234 56789:;<9=>= "#$%&%$$'"()'8()* N)L'F.$#$',)'?C?4$,$0%(L?@AB@?CDEF?G6HI;86I C3JCDEC3JI6;5

Table of Contents "#$%&'()$**+,-(...(& "#$#%"&'%()#*$$+#$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,* -%.%&/))#&.*/0%0-%0%)1$*$2#.'/-$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,** $+22%"1/3"#$+).$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,*** / &0%,12$#%&10(...(/ 4,4 *0."/-+&.*/0%0-5"/6"%2(%&76"/+0-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,4 4,8 "#$#%"&'%()#*$$+#$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,8 3 '+4$+%&10(*%512)(+02(2+%+(#144#%&10(...(6 8,4 5'/0#$+"9#1$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,: 8,8 *0;-#5.'*0.#"9*#<$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,= 8,> (#$.5"%&.*&#$%$$#$$2#0.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,= 8,: 6*$%0%)1$*$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,? 7 81,%914&1:4'4('+4$+%&10(,)$4%)(...(; >,4 5"/6"%2$5#0-*06%0-5"/6"#$$./<%"-6/%)$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,@ >,8 &+$./2#"%<%"#0#$$A70/<)#-6#%0-%..*.+-#$B%7%C,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,D >,> -*$."*(+.*/0/35"/6"%25%".*&*5%0.$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,4: >,: &/25%"*$/0./(#$.5"%&.*&#$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,88 >,= 5/".3/)*/;)#9#)/($#"9%.*/0$%0-"#&/22#0-%.*/0$,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,8> 6 8,1<,+*:)8#&9&#(+02(81,%914&1('+4$+%&10(,)$4%)(...(3= :,4 '/2##0#"61#33*&*#0&1"#(%.#B'##"C5"/6"%2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,8= "#"# $%&'()*+,-."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""./0 "#"/ 1%2%.3*445&26*,.7&26862659.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""./: "#"; <595%)&=.>6,-6,(9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""./? "#" 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".C "#"0 3*,&4+96*,9.%,-.<5&*@@5,-%26*,9."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""./ :,8 2+).*;3%2*)15"/6"%2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,:? "/"# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".: "/"/ 1%2%.3*445&26*,.7&26862659."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".: "/"; <595%)&=.>6,-6,(9."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".: "/" 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".00 "/"0 3*,&4+96*,9.%,-.<5&*@@5,-%26*,9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".0: :,> &/25"#'#0$*9#2/(*)#'/2#5"/6"%2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,=@ ";"# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".0? ";"/ <595%)&=.D85)865E.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".0? ";"; <595%)&=.DFG5&26859.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".0H ";" 1%2%.3*445&26*,.7&26862659."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".0H ";"0 <595%)&=.>6,-6,(9I.B)*()%@.J2%KK."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".0L ";": <595%)&=.>6,-6,(9I.3+92*@5).MNA5)65,&5."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".:/

";"? 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".:H ";"H 3*,&4+96*,9.%,-.<5&*@@5,-%26*,9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".:L :,: '/2##0#"61#33*&*#0&1$+"9#1,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,?D ""# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".:L ""/ 1%2%.3*445&26*,.7&26862659."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".?C ""; <595%)&=.>6,-6,(9."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".?C "" 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".? ""0 3*,&4+96*,9.%,-.<5&*@@5,-%26*,9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".?0 :,= &/22+0*.1)%06+%6##33*&*#0&1/+."#%&'B&)#/C5"/6"%2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,@? "0"# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".?: "0"/ 1%2%.3*445&26*,.7&26862659."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".?? "0"; <595%)&=.>6,-6,(9."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".?H "0" 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".HH "0"0 3*,&4+96*,9.%,-.<5&*@@5,-%26*,9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".LC :,? 5%&##0#"61$%9*06$5"/E#&.B5%&#C5"/6"%2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,D> ":"# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".L; ":"/ 1%2%.3*445&26*,.7&26862659."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".L; ":"; <595%)&=.>6,-6,(9."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".L ":" 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#C ":"0 3*,&4+96*,9.%,-.<5&*@@5,-%26*,9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#C0 :,@ )*9*06<*$#5"/6"%2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,4FG "?"# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#CH "?"/ 3*))54%26*,.E62=.3*,25,2.J2%,-%)-9."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#CL "?"; B)*()%@.M,=%,&5@5,29."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#CL "?" <7BO9.799599@5,2.*K.M,5)(P.J%86,(9.722)6F+26*,.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##C "?"0 Q5%&=5).<5&)+62@5,2."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##C <595%)&=.D85)865E."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##C "?": <595%)&=.DFG5&26859.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".### "?"? <595%)&=.>6,-6,(9I.Q5%&=5)9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##/ "?"H J2+-5,2.R*268%26*,9.%,-.D+2&*@59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##? "?"L 3*@A%)69*,.2*.$592.B)%&26&59."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##H "?"#C3*,&4+96*,9.%,-.<5&*@@5,-%26*,9.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".##L :,G '/2##0#"61"%.#"$1$.#2B'#"$C"%.#"."%*0*06%-9%0&#2#0.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,488 "H"# $%&'()*+,-.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#// "H"/ <595%)&=.D85)865E.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#/; "H"; 1%2%.3*445&26*,.7&26862659."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#/; "H" <595%)&=.>6,-6,(9I.B)*()%@.J2%KK."""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#/ "H"0 <595%)&=.>6,-6,(9I.SM<J.<%25).Q)%6,6,(.7225,-559.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#/0 "H": <595%)&=.>6,-6,(9I.B)*()%@.J2%2+9.<54%2685.2*.T*%49.""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""".#/? 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Executive Summary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oCal Gas 9>?@AB(/C()D#EF<EG(,BG>HBIJ>EF(8AD?AEKG(EIH(&KLFBKBIJEJ>DI(M@H?BJG(( Total 2010-2012 Program Cycle Budget Total Administrative Cost Total Marketing and Outreach Total Direct Implementation Local Whole Home Performance $5,656,350 $407,745 $369,000 $4,879,606 Multifamily EE Rebates $8,467,674 $771,897 $506,934 $7,188,844 Home Efficiency Rebates $34,675,022 $1,292,497 $989,587 $32,392,938 Home Efficiency Energy Survey $2,378,112 $336,795 $496,317 $1,545,000 Prescriptive Whole House Retrofit $8,000,000 $694,456 $523,677 $6,781,868 Residential Energy Star Quality Instep $87,168 $12,443 $5,682 $69,043 On Demand Efficiency $4,318,773 $110,855 $7,372 $4,200,546 HERS Rater Training Advancement $1,715,220 $85,596 $92,592 $1,537,032 Multifamily Home TuneUp $3,758,670 $107,936 $7,372 $3,643,362 Multifamily Solar Pool Heating $2,415,308 $107,936 $7,372 $2,300,000 Community Language Effic Outreach $998,517 $349,328 $255,251 $393,938 Multifamily Direct Therm Savings $4,115,607 $108,236 $7,372 $4,000,000 LivingWise $2,745,417 $448,046 $307,372 $1,989,999 Manufactured Mobile Home $8,675,926 $451,304 $307,372 $7,917,250 Upstream High Efficiency Gas Water Heater $2,648,716 $121,344 $7,372 $2,520,000 PACE Energy Savings Project $3,675,117 $772,644 $1,058,948 $1,843,526 Total SoCal Gas $94,331,597 $6,179,057 $3,883,272 $83,202,951.TJJISXWSVQOM]JLSM\QVTS_QN_;OYYPJJVQML\QVT$O&SX6SRUKOLKSPRVSYYSMZPSMSLJPJMVQM -O\MJ[A&SXQYOKMQSQM2S[8F44,%YQMSXJISXWSVQOMUXSM\SRZJXQIJKJZVO$O&SX6SRQM%WLWRV 8F44,-SVSNOXXJNVQOMSNVQIQVQJR]JLSMRTOKVX[VTJKJSYVJKSMZNOMVQMWJZVTKOWLTESMWSK[8F48, Researchable Issues.TJOKQLQMSXKJRJSKNTQRRWJRJRVS]XQRTJZYOKVTQRJISXWSVQOM][$O&SX6SRQMNXWZJVTJYOXXO\QML^ $IHBAGJEIH>I?.6JMJKSXWMZJKRVSMZQMLSMZUSRVJ`UJKQJMNJ\QVTVTJ"JRQZJMVQSX 5KOLKSPR #IJKLKJJM#NOMOPQNR 5SLJQ

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1 Introduction 1.1 Introduction and Program Background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oCal Gas "#$%&'()'*+,-./-0'1&0"2&34"-.'5%+#%-60'-32'768.&6&34-"+3'9$2#&40' Total 2010-2012 Program Cycle Budget Total Administrative Cost Total Marketing and Outreach Total Direct Implementation Local Whole Home Performance $5,656,350 $407,745 $369,000 $4,879,606 Multifamily EE Rebates $8,467,674 $771,897 $506,934 $7,188,844 Home Efficiency Rebates $34,675,022 $1,292,497 $989,587 $32,392,938 Home Efficiency Energy Survey $2,378,112 $336,795 $496,317 $1,545,000 Prescriptive Whole House Retrofit $8,000,000 $694,456 $523,677 $6,781,868 Residential Energy Star Quality Instep $87,168 $12,443 $5,682 $69,043 On Demand Efficiency $4,318,773 $110,855 $7,372 $4,200,546 HERS Rater Training Advancement $1,715,220 $85,596 $92,592 $1,537,032 Multifamily Home TuneUp $3,758,670 $107,936 $7,372 $3,643,362 Multifamily Solar Pool Heating $2,415,308 $107,936 $7,372 $2,300,000 Community Language Effic Outreach $998,517 $349,328 $255,251 $393,938 Multifamily Direct Therm Savings $4,115,607 $108,236 $7,372 $4,000,000 LivingWise $2,745,417 $448,046 $307,372 $1,989,999 Manufactured Mobile Home $8,675,926 $451,304 $307,372 $7,917,250 Upstream High Efficiency Gas Water Heater $2,648,716 $121,344 $7,372 $2,520,000 PACE Energy Savings Project $3,675,117 $772,644 $1,058,948 $1,843,526 Total SoCal Gas $94,331,597 $6,179,057 $3,883,272 $83,202,951 01$$#.54.3+)'E$&.'D+31.J+(J@)66*$$3+'&D+318)9.5:.,2%)&%.*,3.66+'K)D'$BO 9.5+6)%'+.+'I.B>?//CH6+'.5$#.54.3+)'25.'D.,7$5+#$%$73)8)9.5:.,+'H4&4,3>?//CK.3. ()55$(3+)'.(3+#+3+$,E$&.',1)%35B31$%$.63$%.'7()'3+'4$731%)4&1M.'4.%B>?/>C "#$%&%$$'"()')*+(, -.&$/

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3 Portfolio-Level Evaluation Results 3.1 Program Spending and Progress Toward Goals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