Mobile IT systems and home care applications. Mobile work. Bengt Sandblad.

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1 Mobile IT systems and home care applications Bengt Sandblad Mobile work Mobile 1

2 Mobile Mobile Digital pen 2

3 IT systems for mobile work It is often important that information is available at exactly the right place and time Mobile systems can support work that is mobile Mobile systems can make work more mobile Usability in mobile systems is problematic Mobile usability Different technology different possibilities and problems! Examples of this? Mobile usability Environmental aspects Temperature, precipitation and lighting conditions might affect performance of mobile hardware. Noise make mobile system hard to fully interact with. Users move from place to place and mobile systems must be usable on the move. Competition for attention in multitask mobile settings Users might need to manipulate other physical objects during interaction with mobile systems. 3

4 Mobile usability Hardware Limitations When mobile devices are to be carried the device itself has to be small enough and easy to bring along. Speed of network traffic and connection is still relatively slow and unreliable. CPUs are slow in advantage of being inexpensive, small and less power consuming. Memory size is limited as well as its speed. Battery times are short Network connections are today unpredictable and far from geographically complete. Screen size is small and information presented is hard to read for people with bad vision. This results in bad readability and is one of the most commonly treated issues about usability in mobile systems, the design for mobile graphical user interfaces. Usability Interaction with Mobile Devices Input Write directly on the screen Mobile and smart phones also uses buttons 0-9*# for input of text. Devices with a stylus can provide a virtual keyboard Some devices offer a small hardware keyboard Technology to control IT systems with the voice IT in home care Home care Home health care, can be advanced Care for the elderly Communication E-health 4

5 IT in home care Many projects and systems exist. Search for IT in home care etc, MANY hits!! Few (none?) systems have been successful. Why? Example - VIHO Specify a vision of future home care work, improving the work, service to the elderly, quality and innovative use of IT VIHO A vision seminar process the future work in home care. Analysis of today s work problems How can innovative use of IT support a positive development? Higher skills Improved quality, service Communication Evaluation, quality assurance 5

6 VIHO Change of work organisation and processes, prototypes of new IT Economy Competence, education and training Use of working time Scheduling Work planning Work evaluation Communication Information support Leadership I hemmet Dagsplanering Schem a Tel ef on Meddelanden Kalender Omvårdnadsanteckningar Bistå nd Tid Vårdtagare Doris Andersson Sign Anteckning Översikt 20/9 12:31 Mona Andersson Städning 1ggr / vecka 1h SI G Såret ser bättre ut. Lägg om med ibofenyl en vec.. 20/9 10:23 Svea-Britta Karlsson ABK Ville inte kliva Daglig upp hjälp på morgonen. med frukost Hagkärrsgatan 34 A, 3tr. Lät henne Om v.ant sova.. Hjälp med sänggående 20/9 07:11 Mona Andersson Portkod: 5478 KLO Anhöriga tar med på utflykt 23/9. Står i schemat. på kvällen Medicinlista 20/9 16:04 Stig Johansson KLO Äter dåligt. Gå inte innan han ätit upp. Gillar sill Handla 1 ggr / vecka Bistånd Dagsschem Omv.ant a Vårdtagare :20 (JAK) Klockan Tid PAS Lar m Sovit oroligt, klagade på smärtor i nacke Herbert och ryggslut. Karlsson Kontakta 8:00-8:30 DSK om smärtor ABK Pia Bergman 8:45-9:45 60 La rm :06 (BAN) ABK :12 Mona Glad Andersson och trevlig. Dottern 10:00-10:15 skall komma i em 15 Mattsensor SKAsovrum och har lovat att de skall gå till dammen. Sven Hermansson 10:30-11: :28 FRO :53 (JAK) Mattsensor sovrum Ingen aptit till frukost. Säger att hon inte :29 Meddelanden gillar havregrynsgröt som annars alltid... Belysning hall :45 Tid Avsändare 17:41 (JAK) Larmknapp Orolig inför kvällen. Vankar runt i 20/9 lägenheten. 10:21 Pia Försökte Bergman lugna med Hej! en kopp :29 Jag undrar när det är pappa skall ha.. Belysning hall 19/9 07:11 Klas Hansson Extra personalmöte på torsdag. Vi måste.. Ny anteckning 19/9 12:47 Pia Bergman Om ni använder rengörningamedlet felison, 18/9 07:32 Pia Bergman Hej! Jag undrar när det är pappa skall ha.. Mina VT Doris Ande rsson home The project aims at providing elderly people with improved health immediate and ubiquitous access to patient-oriented data in specific work situations for different care providers, decision support at the point of care and, intuitive access to information services for the elderly and their relatives. Home care E-health 6