Topics of today The digitalisation of Sweden The egovernment Delegation Digital signatures Ongoing projects Challenges and possible solutions

Transkript

1 Topics of today The digitalisation of Sweden The egovernment Delegation Digital signatures Ongoing projects Challenges and possible solutions

2 Digitizing Public Services in Europe: Putting ambition into action 9th Benchmark Measurement December 2010

3 12 Ministries Ministry of Rural Affairs Ministry of Culture Ministry of Defence Ministry of Finance Ministry of Education Ministry of Health The Ministry for Foreign Affairs Ministry of the E Ministry of Employment Ministry of Justice Ministry of Enterprise Prime Minister's Office More than 250 independent government agencies

4 Sweden National Appr 250 Government Agencies Regional 21 counties Local 290 municipalities

5 Need for the E-delegation To strengthen the development of egovernment and create good opportunities for inter-agency coordination (ToR 2009:19) Some motives: Rather independent Government Agencies Duplication of work Governance and inter-agency coordination needed Increase the efficiency Develop more user-friendly interfaces for e-services

6 Få utvecklingsinsatserna på rull och god anslutning Digital samverkan Handlingsplan för e-förvaltning: Stabsutredningen Verva läggs ned Första betänkandet Malmödeklarationen Tilläggsdirektiv Fem förstudier Vägledningar Anna-Karin Hatt blir it-minister Målen enklare, öppnare, effektivare tas fram gemensamt med SKL Nya arbetsformer Programstyrning Tilläggsdirektiv Ny e-förvaltningsstrategi Framtiden Uppföljning och utvärdering Nå ända in i kaklet E-delegationen bildas Digitala agendan

7 The egovernment Delegation 17 of them got the challenging task The Swedish Agency for Economic and Regional Growth The Swedish Employment Agency The Swedish mapping, cadastral and land registration authority The Swedish Tax Agency The Swedish Companies Registration Office The Swedish Migration Board The Swedish Association of Local Authorities and Regions The Swedish Customs The Swedish Social Insurance Administration The Swedish Transport Agency The Swedish Civil Contingencies Agency The Swedish National Archives Swedish Board for Study Support The Legal, Financial and Administrative Services Agency The Swedish National Police Board The Swedish Pensions Agency

8 As simple as possible for as many as Så enkelt possible. som möjligt för så många som möjligt.

9 The Swedish Model

10

11 Goals & Purpose Simplify life for individuals and businesses Smarter and more transparent public sector supports innovation and participation An effective and more efficient public sector

12 The egovernment Delegation Draw up and develop strategy Coordinate development projects Follow up impact Coordinate IT standardisation issues Assist the Government in international work Open data (PSI) and social media Interim reports twice a year Final report by 31 December 2014

13 Businesses Citizens PRODUCTS AND CHANNELS Verksamt.se Sector Portals Agencies, municipalities websites Printed matter Personal meetings Telephone Etcetera SHARED INFRASTRUCTURE eid My messages My power of attorneys Basic data business Basic data person My cases My e-archive Etcetera Basic data GIS Basic data GOVERNMENT AGENCIES Back-end Systems Data and Archives Information and service

14 Objectives Simplify interaction with citizens and business easier life, everyday Opener administration that supports innovation and participation Improve efficiency and quality of operations in the administration

15 Enklare Öppnare Effektivare Förälder Företagare Sjuk Nyanländ Arbetslös Student Bostadslös Efterlevande Enskilt Gemensamt Näringslivet Tjänster och information från en enskild organisation Shared services and information e-legitimation Mina fullmakter Mina ärenden Mina meddelanden E-arkiv och e- diarium Effektivare Infoförsörjning. xx xx xx Tjänster och information från privata sektorn Conditions for cooperation (vägledningar, standarder, arkitektur, informationsförsörjning)

16 Challenges Legal interoperability Funding of cross-agency projects A common road map (the lacking of)

17 The evolution of a national eid system Building the Swedish identity federation (Swedish eid) Annika Bränström Swedish eidentification Board

18 Swedish eidentification Board Formed in 2011 Result of report on eid development in Sweden Small government agency Only 4 employees working full time Governed by a board of influential people with special knowledge in the field Mission To coordinate and support electronic identification and signature in public sector e-services To administrate the infrastructure and public federation for Swedish eid

19 E-identification in Sweden today More than 5 million people in Sweden currently have eids PKI-based eids Soft, hard and mobile solutions available E-identifications were used more than 300 million times in various e-services during the last year E-identification for citizens are issued by private sector - mainly through banks and a large telecommunication provider The public sector purchases validation control of the e- identification on a commercial basis

20 What's new for Swedish e-id? 1. Coordination and gradual development of infrastructure (a task for the Swedish E-identification board) 2. New way to procure electronic identification for public sector e-services to meet new regulatory requirements (mandatory) 3. Introduction of identity tokens (SAML 2.0) to simplify the integration of e-service providers make it possible to vary the information about the holder of the e- ID, depending on the e-service make it possible to use e-id solutions that are not PKI-based 4. Introduction of a central electronic signing service as a consequence of introducing identity tokens (mandatory) 5. Provide so-called metadata about issuers and services to facilitate secure communication between actors (contributing to increased efficiency)

21 Legal architecture Suppliers of eidservice - Contract - Legal Framework - Assurance Framework - Technical Framework Swedish eid Board - Contract - Legal Framework - Technical Framework Providers of e- services e-service e-service - Internal contract PUBLIC FEDERATION Issuers of Swedish eid Issuer of eid Issuer of eid - Contract - Assurance framework Swedish eid Board BASE INFRASTRUCTURE

22 Central electronic signing service Moving towards a technology neutral infrastructure PKI/certificate-based eid no longer a requirement Individual users no longer possess eid with capacity to sign (certificate + private/public key) Result central signing service for public sector Based on the identity federation architecture Creates a unique certificate and public/private key pair for each individual signature, based on the SAML assertion from the eid Signature on the hash sum representing a document No evidence stored centrally

23 The main challenges Coordination of an area that is market-driven, with many actors with different interests Need to take into account the investments already made, evolution of existing eids Building sufficient trust and security without driving costs finding the balance Ensuring end user usability and accessibility Difficult transition period old meets new The EU development new regulation

24 Time frame Law on service concession for eid came in force 1st of July 2013 Legal framework, assurance framework and technical framework in a current version Review and accession of parties from Q New system now up and running as of Q Parallell provision of eid services from 2014 to maximum 2016

25 Additional information Website Conceptual model for Swedish eid Link to official report establishing the eidentification Board Legal framework, assurance framework and technical specifications Contacts Eva Ekenberg, Head of Office Nils Fjelkegård, Legal expert (on parental leave until March 2015)

26

27 Developing authority for entrepreneurship Develop e-administration focusing on the needs of citizens and companies Bolagsverket has the responsibility for the companies and entrepreneurs sector Co-ordination responsibility among authorities It must be easy to start and run a business Final report of the assignment on 31 December 2014 FMUL (easier filing and less information sent to public authorities from companies) Final report of the assignment November 2013

28

29 En samlad bild syftar till att Återanvända lösningar och minska dubbelarbete Ge regeringen underlag och analyser Sprida information och skapa kontakter

30 Nationella utvecklingsportföljen omfattar Svenska utvecklingsinsatser som utvecklar förvaltningsgemensamma lösningar i samverkan Internationella initiativ som påverkar svensk e-förvaltningsutveckling Verksamhetsutveckling med fokus på e-förvaltningsutveckling inom hela offentlig sektor Pågående och (allt eftersom) avslutade utvecklingsinsatser

31 Aggregerade vyer Filtrering / sök Fördjupad information om respektive utvecklingsinsats

32 Vilka utvecklingsinsatser finns nu i portföljen?

33 Exempel Vilka e-förvaltningsmål bidrar pågående utveckling till?

34 Guidelines / Vägledningar Verksamhetsplanering Kanalstrategi Automatiserad samverkan Nyttorealisering Sociala medier Direktåtkomst Behovsdriven utveckling Webbutveckling Vidareutnyttjande av offentlig information (PSI) Verksamhetsutveckling ur ett juridiskt perspektiv Effektiv it-försörjning/sourcing mfl.

35 Open data The information in Sweden, which is defined as open data is free of charge. Some requested data is available but is not free. For example. Geographic information Company information Weather information

36 Open data Generally 1 (2) Sweden is in place 7 in Okfn's index of countries in the world which is the most "open". We can estimate that less than 10% of Sweden's municipalities and authorities has open data in accordance with the PSI Directive interpretation definition Swedish association of municipalities and regions (SKL) has created guidelines to help Sweden's municipalities to align their open data efforts

37 Open data Generally 2 (2) The common site for open data works since a month back as intended - to act as a "phone book" for open data. Sweden statistics API (for statistical database) is now probably Sweden's most used public authority's API. Swedish Meteorological and Hydrological Institute (SMHI) has opened their data and has now around 10 open data applications

38 Open data - Data about businesses The site (collaboration on public transport) has many applications in APIs and open data. Swedish Companies Registration Office has no application that is defined as open data in accordance with the PSI Directive interpretation of open data. However, many private players are using data from the companies registrer to create their own services. uses open data from official Swedish statistics and Swedish municipalities to generate their overview

39 Important pieces and challenges Coordination Processes Connect and sharing information Standards Architecture IT Information security Regulations Financing

40 The future The e-governemnet delegation ends at June 30, Re-organisation in the Ministry to meet the future. 10-gruppen! New assignments to some Agencies etc???

41 All this will not be finished in the first one hundred days. Nor will it be finished in the first one thousand days, Så enkelt nor in som the life möjligt of this Administration, nor even perhaps in our lifetime on this planet. But let us begin. för så många som möjligt. Inaugural Address